We live in a digital world where everything is done with a tap on our screens. Everything is done via technology, from waking up in the morning to going to bed at night. An aspect of this is communication through chats. So if you’re someone looking for free communication apps and software, read ahead!

TrustAnalytica

Multiple businesses have online websites to make it easier for their customers to reach out to them, like healthcare reputation management. Therefore, TrustAnalytica becomes the perfect tool to communicate rapidly with your website visitors and solve any of their queries. Now you can connect all your customer interactions to a single platform, emails, MMS, chat, and generating leads. 

The process is pretty simple. Just place the SMS-powered communication box on your website and see it work its charm. The interface of this app is clean and easy to navigate. Everything is clear on your screen, so there is no clutter or confusion. It is rapid, easy, and convenient, so you can stop relying on outdated methods like phones, texts, or email responses. 

It is super-helpful with email marketing automation too. Just send automatic responses to your customers without any hassle.

HubSpot Live Chat

Coding isn’t everyone’s cup of tea. As a result, many small businesses run away from this challenging task. As a result, they start missing out on customers due to slow communication. HubSpot Live Chat is a free service that lets you install a communication box on your website without coding experience. You can even find google reviews about this tool.

It is time for you to create bots for your company online. They will help you generate leads via rapid responses, increase sales, provide necessary answers, and even book meetings at your earliest. Guess what it means? You don’t miss out on a single potential client for your company. It even offers you slack integration along with the rest of its unique features.

ZenDesk

ZenDesk is special software that genuinely delivers rich conversational experiences. An excellent verbal exchange between you and your customer will help strengthen the relationship, build their trust in your goods and services, and even enhance sales.

It is a delight to speak to your customers in real-time, and precisely, that’s what ZenDesk helps you achieve. You can also send files to your customers in the communication box, lead more customer-driven conversations to make them feel connected and essential for your businesses, and even ask customers to rate each discussion!

You can also analyze and keep track of every conversation from the same place instead of going here and there. Let’s have a quick look at some of the unique features ZenDesk offers you for free:

  • The JavaScript API;
  • CMS integrations;
  • Add live chats to your web page with convenience.

Wow! What an excellent app to have in your hands.

Olark

Like its name, Olark is a unique app that will help you build strong communication and presence through a functional website. Don’t worry; setting it up will not take you hours. 

It is easy to set up and offers immense convenience to small businesses. How? Small companies lack experience in terms of technology, and this tool is far more straightforward than the rest. 

Additionally, it is customizable, and you can have complete control over the chat boxes. Be it the shape, color, position, or size, you decide it all from scratch! You can humanize live chats quickly through Olark.

It is essential for firms that rely heavily on communication, like salon reputation management. So what are you waiting for then? Go, and get the free benefits!

EngageBay

Whether you are looking to engage your current customers or acquire new ones, EngageBay is a great way to do that. It is specially designed for small to medium-sized firms who want to sell, support, provide live solutions, and market their products to the clientele without hassle.

Here are some unique features it immediately provides its users:

  • Landing pages;
  • Ticketing;
  • Email marketing;
  • Live chat;
  • Appointment scheduling;
  • Contact management;
  • Telephony.

The live chat isn’t merely a chat box that meets your eye, and it is linked to an entire help desk software known as Service Bay. Although it offers some features for free, you can get monthly subscriptions and avail of several different packages for your website and improve the quality of communication within seconds. It is a great way to manage all the tasks at once without feeling like you’re drowning under pressure. All the deals can take place quicker than ever before.

Get your hands on these brilliant apps and software to conduct live chats and communicate immediately. You don’t have to pay a dime for it! Improve your business, reach your clients, and gather as much feedback as possible! It is the perfect way to taste convenience in communication. Say goodbye to delayed responses and hello to more sales in no time!